eb333's Privacy Policy

Introduction & Scope

This Privacy Policy ("Policy") defines the rights and responsibilities related to data processing between the eb333 platform ("Platform", "we", "our") and its users ("you", "user"). By using eb333's website or mobile services, you fully accept the terms described in this Policy.

This Policy applies only to eb333's own services. Third-party websites or services may have their own privacy policies, and we are not responsible for those. eb333 considers each user's personal information a sensitive matter, and handling it with the highest level of security is our fundamental responsibility.

What Information We Collect

eb333 collects user information at various stages. The types of information collected are detailed below:

2.1 Information Provided Directly

During account registration and management, you provide the following information:

• Full name and date of birth (for age verification — only for those aged 21 or above)
• Email address and mobile number
• Account details linked to your preferred payment method (bKash, Nagad, Rocket, Upay)
• Password (stored in encrypted form)
• Documents submitted for identity verification

2.2 Automatically Collected Information

When you use the platform, certain technical information is collected automatically:

• Device information (device type, operating system, browser type and version)
• IP address and approximate geographic location
• Session logs (login time, logout time, features used)
• Information from cookies and similar tracking technologies
• Page visit history and click patterns

2.3 Transaction-Related Information

A record of every financial transaction, deposit, and withdrawal is stored for security and fraud prevention purposes. This includes the transaction amount, time, method used, and transaction identification number.

Purpose of Information Use

eb333 uses your information only for the following legitimate purposes:

3.1 Service Operations

• Account creation, management, and verification
• Processing deposits and withdrawals (via bKash, Nagad, Rocket, Upay)
• Providing gaming services and bonuses
• Customer service and technical support

3.2 Security & Compliance

• Detecting and preventing fraudulent activity
• User age verification (confirming 21+)
• Meeting regulatory and legal obligations
• Preventing multiple accounts

3.3 Service Improvement

• Improving platform features and performance
• Personalizing the user experience
• Diagnosing and resolving technical issues

3.4 Communications

• Sending important account notifications and security alerts
• Keeping you informed about technical updates
• Promotional communications where consent has been given (you may opt out)

Information Disclosure & Sharing

eb333 never sells, rents, or commercially transfers your personal information to third parties. However, information may be shared in the limited circumstances described below:

4.1 Service Partners

Limited transaction information is shared with bKash, Nagad, Rocket, and Upay to complete payment processing. These partners operate under strict confidentiality agreements and may use the information they receive only for the specified purpose.

4.2 Legal Obligations

In the case of a valid order from a court or government authority, or where required for a criminal investigation, we may disclose information to comply with legal obligations. Where not prohibited by applicable law, we will attempt to notify you in such cases.

4.3 Business Transfers

If eb333's business operations face a situation such as a merger, acquisition, or asset sale, user information may form part of the transferred assets. In such cases, we will notify users in advance.

Data Security Measures

eb333 applies industry-leading security measures to protect your information. Our platform operates in a secure and reliable environment:

• SSL/TLS Encryption: All data transferred between your browser and our servers is protected with top-grade SSL encryption.
• Data Encryption: Sensitive personal information remains encrypted even when stored in the database.
• Access Control: Only authorized personnel have access to the information they need, and all access is logged.
• Security Audits: Regular security testing and vulnerability assessments are conducted.
• Firewall Protection: Advanced firewalls and intrusion detection systems remain active around the clock.
• Two-Factor Authentication: An additional verification layer is applied for account access and important transactions.

However, no method of data transfer over the internet or electronic storage can be guaranteed to be completely secure. Despite our best efforts, if a security breach occurs, we will notify you as quickly as possible in accordance with applicable law.

Cookie Policy

eb333 uses cookies and similar technologies to ensure the platform functions correctly and to improve the user experience.

6.1 Types of Cookies

• Essential Cookies: Required for login sessions, security tokens, and core platform operations. Disabling these will prevent many features from working.
• Functional Cookies: Used to remember your preferences, language settings, and account customizations.
• Analytics Cookies: Collect usage statistics across different sections of the platform to help improve our services.

6.2 Cookie Control

You can refuse cookies or delete existing cookies by changing your browser settings. Keep in mind that disabling essential cookies will prevent some important eb333 features from working correctly.

Your Rights

As an eb333 user, you have the following rights over your personal information:

• Access to Information: You have the right to receive a copy of the information we hold about you.
• Correction of Information: If any information stored in your account is incorrect or incomplete, you may request a correction.
• Deletion of Information: In certain circumstances, you may request that your information be deleted. However, some information must be retained for a specified period due to legal and regulatory obligations.
• Objection to Processing: You may object to certain types of data processing, particularly in relation to marketing communications.
• Data Portability: You may request your information in a structured, commonly used format.
• Withdrawal of Consent: If you have previously given consent for any data processing, you may withdraw it at any time.

To exercise these rights, contact us at [email protected]. We generally respond within a reasonable time after receiving a request.

Data Retention Period

eb333 retains your information only for as long as is necessary to provide services and meet legal obligations.

• Active Account: All necessary information is retained for as long as the account remains active.
• After Account Closure: Financial records and identity verification documents are retained for a set period as required by law.
• Transaction Records: Transaction records may be retained for an extended period for fraud prevention and legal compliance.
• Marketing Data: If you opt out, processing of marketing-related information is stopped immediately.

Once the retention period ends, your personal information is securely deleted or anonymized so that you can no longer be identified.

Protection of Minors

eb333's services are intended only for those aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that information from a minor has been collected by mistake, it will be deleted immediately.

If you believe that a person under the age of 21 has created an account on our platform, please let us know at [email protected].

Policy Changes

eb333 may update this Privacy Policy from time to time. If any significant changes are made, we will publish a notice on this page and/or inform you at your registered email address. Continued use of eb333 after any changes will be considered acceptance of the updated Policy.

The most recently revised version of this Policy will always be available on this page. We recommend visiting this page regularly to stay informed about your security and privacy.